Crisis Line Care Manager (KRCC- Crossroads; Hazard, KY)

Kentucky River Community Care; Hazard (KY); On-site; USD 17,000 - 25,000; Part time

Job summary

Kentucky River Community Care – Crossroads is hiring a Care Manager for Part Time/PRN shifts at Roy Campbell Drive. The position requires flexibility to work various shifts and to serve in a community-based setting.

The role focuses on call line monitoring, risk assessment and documentation to ensure timely, appropriate services for clients in our care. Training and protocol adherence are emphasized to maintain safety and quality.

Qualifications

• Monitor the call line and respond promptly.
• Document calls accurately for data tracking.
• Assess suicide risk following the organization’s protocol.
• Assess calls for additional services.

Skills

Call line monitoring

Documentation

Suicide risk assessment

Data tracking

Assess additional services

Education

High School/GED

Job description

Title: Care Manager

Location: Kentucky River Community Care – Crossroads – Roy Campbell Drive

Credentials: High School/GED

Shifts/Days and Work Hours: Varies- Must be able to work all shifts.

Type: Part Time/PRN

Skills: Call line monitoring and ensure calls are answered quickly and professionally, document calls, assess risk of suicide in a manner that meets protocol, compete documentation for data tracking, assess calls for additional services.

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