Customer Service & Insurance Support — Growth Role

State Farm; Abilene (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Paid time off

Training & development

Licensing paid

Job summary

Melanie Hardy - State Farm Agent is seeking a Customer Service Representative to join her agency team in Abilene, TX. You will deliver exceptional service, manage policy inquiries, and support community members with coverage needs.

This role focuses on accurate records, seamless policy changes, claims processing, and teamwork with the agent's staff. Training and advancement opportunities are highlighted in the benefits.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Melanie Hardy - State Farm Agent is seeking a Customer Service Representative to join her agency team in Abilene, TX. You will deliver exceptional service, manage policy inquiries, and support community members with coverage needs.

This role focuses on accurate records, seamless policy changes, claims processing, and teamwork with the agent's staff. Training and advancement opportunities are highlighted in the benefits.