Customer Service & Insurance Pathway with Flexible Schedule

Todd Avery - State Farm Agent; Highland (IN); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Opportunity to get licensed

Competitive salary

Flexible schedule

Training & development

Paid time off

Job summary

Todd Avery - State Farm Agent is seeking a friendly, energetic receptionist to greet clients and handle front-desk duties in Highland, IN. You’ll guide customers, manage schedules, and support the team with inquiries and records.

There is an opportunity to get licensed and advance within the agency as part of a dynamic, growth‑oriented environment with a focus on service and community relationships.

Qualifications

• Experience in customer service or receptionist roles.
• Excellent communication and people skills.
• Strong organizational abilities to keep tasks and records in order.
• Comfortable discussing insurance needs with customers.

Responsibilities

• Welcomes customers and directs them to the right team member.
• Manages appointments and keeps the office running smoothly.
• Handles inquiries and maintains accurate customer records.
• Engages with customers and explains insurance options.
• Delivers exceptional service and follows up to ensure satisfaction.
• Supports the team with administrative tasks and projects.

Skills

Customer service experience

Strong communication

Organizational skills

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Todd Avery - State Farm Agent is seeking a friendly, energetic receptionist to greet clients and handle front-desk duties in Highland, IN. You’ll guide customers, manage schedules, and support the team with inquiries and records.

There is an opportunity to get licensed and advance within the agency as part of a dynamic, growth‑oriented environment with a focus on service and community relationships.