Front Desk & Client Care Specialist | Flexible Schedule

Brenda Bond - State Farm Agent; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brenda Bond - State Farm Agent in Indianapolis is seeking a friendly Receptionist to join a busy team. This role welcomes customers in person and by phone, schedules appointments, and handles inquiries while maintaining accurate customer records.

Ideal candidates are organized, dependable, and comfortable discussing insurance options with customers. We offer a flexible schedule, health benefits, licensing cost reimbursement, and opportunities for advancement in a supportive office culture.

Qualifications

• Previous experience in receptionist or customer service role.
• Clear communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable discussing insurance options with customers and prospects.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

Tools

CRM software

Job description

Brenda Bond - State Farm Agent in Indianapolis is seeking a friendly Receptionist to join a busy team. This role welcomes customers in person and by phone, schedules appointments, and handles inquiries while maintaining accurate customer records.

Ideal candidates are organized, dependable, and comfortable discussing insurance options with customers. We offer a flexible schedule, health benefits, licensing cost reimbursement, and opportunities for advancement in a supportive office culture.