Customer Service & Insurance Front Desk Pro

Donengaagency; New York (NY); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Training & development

Job summary

A leading insurance agency located in Queens Village is seeking a Receptionist to provide exceptional customer service and administrative support. The ideal candidate will have strong communication skills and experience in a similar role. This full-time position offers a competitive salary of $18.00 - $20.00 per hour with opportunities for advancement and development within the insurance industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Ability to greet customers warmly.
• Comfortable managing scheduling and communications.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to identify opportunities.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency located in Queens Village is seeking a Receptionist to provide exceptional customer service and administrative support. The ideal candidate will have strong communication skills and experience in a similar role. This full-time position offers a competitive salary of $18.00 - $20.00 per hour with opportunities for advancement and development within the insurance industry.