A leading insurance agency in Richmond, TX is seeking a Receptionist to provide exceptional customer service. The ideal candidate is organized, detail-oriented, and capable of managing office communications while engaging with customers. This part-time role offers competitive pay and opportunities for advancement within the agency. Previous experience in customer service is preferred, and being bilingual in Spanish is a plus.
Qualifications
Previous experience in a receptionist or customer service role.
Strong communication and interpersonal skills.
Ability to organize and multitask effectively.
Comfortable with engaging in sales conversations.
Basic computer skills including Microsoft Office.
Bilingual Spanish is highly preferred.
Responsibilities
Greet customers warmly in person and over the phone.
Manage appointment scheduling and office communications.
Assist in handling inquiries and maintaining customer records.
Engage with customers to identify insurance opportunities.
Provide excellent customer service and follow up on needs.
Support the team with administrative tasks.
Skills
Communication skills
Interpersonal skills
Organizational abilities
Multitasking abilities
Sales engagement
Basic computer skills
Bilingual Spanish
Tools
Microsoft Office
CRM systems
Job description
A leading insurance agency in Richmond, TX is seeking a Receptionist to provide exceptional customer service. The ideal candidate is organized, detail-oriented, and capable of managing office communications while engaging with customers. This part-time role offers competitive pay and opportunities for advancement within the agency. Previous experience in customer service is preferred, and being bilingual in Spanish is a plus.