Receptionist & Customer Advocate — Growth & Benefits

Tony Lopez - State Farm Insurance Agent; Winter Park (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading insurance agency is seeking a Receptionist to join their supportive team. The role involves greeting customers, managing appointments, and providing excellent customer service. Ideal candidates will have experience in a customer service role, strong communication skills, and basic computer knowledge. Offering a competitive hourly wage between $17.00 - $25.00, this position is perfect for those looking to grow within a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Bilingual Spanish or Portuguese

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency is seeking a Receptionist to join their supportive team. The role involves greeting customers, managing appointments, and providing excellent customer service. Ideal candidates will have experience in a customer service role, strong communication skills, and basic computer knowledge. Offering a competitive hourly wage between $17.00 - $25.00, this position is perfect for those looking to grow within a collaborative environment.