Customer Service Inside Sales Representative

Purple Unicorn; United States; Remote; USD 45,000 - 50,000; Full time

Job summary

An established industry player is looking for a motivated Customer Service & Inside Sales Representative to join their fully remote team. In this role, you will connect with clients to understand their insurance needs, educate them on coverage options, and assist with policy renewals. This position offers the chance to make a significant impact on customer satisfaction while enjoying a supportive team culture and opportunities for career growth. With competitive compensation and performance-based rewards, this is a fantastic opportunity for those passionate about helping others and delivering top-tier service.

Benefits

Competitive compensation

Comprehensive training

401K with a 3% match

Flexible work environment

Supportive team culture

Qualifications

• Strong communication and interpersonal skills are essential.
• Prior customer service or sales experience is a plus but not required.

Responsibilities

• Engage with clients to assess their insurance needs and provide personalized service.
• Educate customers on existing policies and recommend additional coverage options.
• Maintain accurate records and follow up with clients to ensure satisfaction.

Skills

Customer Service

Sales Skills

Communication Skills

Interpersonal Skills

Multitasking

Education

High School Diploma

Job description

Job Overview:
Allstate Insurance Company, a trusted leader in the insurance industry, is seeking a highly motivated and customer-focused Customer Service & Inside Sales Representative to join our remote team. Known for our commitment to protecting what matters most, Allstate provides innovative insurance solutions backed by exceptional service.

As a key member of our team, you will engage with clients to understand their current insurance policies, educate them on additional coverage options, and assist with policy renewals. Your ability to create meaningful connections and provide personalized service will play a vital role in ensuring customer satisfaction and retention.

Key Responsibilities:

• Answer inbound calls with enthusiasm, professionalism, and a customer-first mindset.
• Build rapport and establish trust with clients to assess their insurance needs.
• Educate customers on their existing policies and recommend additional coverage options.
• Proactively reach out to policyholders (approximately five per day) to assist with renewals.
• Maintain accurate records and follow up with clients to ensure their needs are met.
• Stay informed about Allstate's insurance products to provide knowledgeable guidance.

Qualifications:

• A positive, can-do attitude and an engaging personality are essential.
• Prior customer service or sales experience is a plus, but not required —we will train the right candidate!
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized in a remote work environment.
• Passion for helping people and delivering top-tier customer service.
• Life Insurance license is a plus but not required.

Compensation & Benefits:

• Base salary: $45,000 - $50,000
• Total earning potential: Up to $100,000 (including commissions, bonus and incentives)
• Competitive compensation with performance-based rewards.
• Fully remote position with a flexible work environment.
• Comprehensive training and professional development opportunities.
• Supportive team culture with opportunities for career growth.
• Benefits covered up to $500 through our payroll company and 401K with a 3% match.

Why Join Allstate?

• Competitive compensation with commission-based earning potential.
• Access to industry-leading training and professional development resources.
• Opportunity to work with a trusted and recognized brand in the insurance and financial services industry.
• Supportive team environment and career growth opportunities.

If you have the drive to succeed, a passion for customer service, and a positive attitude, we want to hear from you! Apply today and start your journey with Allstate.