Customer Service/Inside Sales Representative

CT Pest Solutions; Naugatuck (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Health insurance

Dental insurance

Vision insurance

Life insurance

Long Term Disability

Short Term Disability

Accidental Death & Dismemberment

Paid time off

Referral program

Retirement plan

Job summary

CT Pest Solutions is seeking a reliable Customer Service/Inside Sales Representative to join our team in Connecticut. You will communicate with customers, provide information about pest and wildlife services, and sell services via phone, email or text messaging to commercial and residential clients.

Responsibilities include answering calls, creating estimates, scheduling work orders, and following up on pending proposals.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license required.
• Excellent communication skills and ability to handle inquiries.
• Experience in customer service or inside sales is preferred.

Responsibilities

• Answering phones, emails and text messages.
• Providing information about services via phone, email and text messaging.
• Create estimates/service agreements for current or prospective customers.
• Scheduling and entering work orders for pest control and wildlife services.
• Follow up on pending estimates and service agreements.
• Collect past-due receivables and resolve scheduling conflicts.

Skills

Customer service

Inside sales

Communication

Scheduling

Phone support

Education

High school diploma

Job description

CT Pest Solutions is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our mission is to improve the quality of life for both our employees and customers. CT Pest Solutions is seeking a reliable, motivated Customer Service/Inside Sales Representative to enjoy our culture of teamwork, growth, accountability, respect and integrity.

We offer:

• Competitive pay and annual performance based bonuses
• Health Insurance 70%Employer Paid
• 401(k) with Company Matching
• Dental Insurance 50% Employer Paid
• Vision Insurance 50% Employer Paid
• Life Insurance 100% Employer Paid
• Accidental Death & Dismemberment
• Short & Long Term Disability
• PTO
• Paid Holidays
• Advancement Opportunity & Career Path

Responsibilities include communicating with customers by providing information regarding services and other administrative activities for the Company. The Customer Service/Inside Sales Representative is also responsible for selling pest and wildlife services via phone, email or text messaging to commercial organizations and / or residential settings to meet their needs.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Answering phones, responding to emails and text messages.
• Providing information about our services via phone, email and text messaging.
  
• Providing Solutions to customer inquiries.
  
• Receiving and delivering messages timely to technicians verbally and/or in writing.
  
• Create estimates/service agreements for current or prospective customers.
• Following up on pending estimates/service agreements.
• Respond promptly to inquires from potential customers.
• Scheduling and entering work orders for pest control jobs and wildlife services.
  
• Collecting past-due receivables.
  
• Proactively identifying and resolving scheduling conflicts.
• Other duties as assigned

Job Type: Full-time

Salary: $22.00-$25.00 per hour (based on experience)

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long Term & Short Term Disability
• Accidental Death & Dismemberment
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay
  

Education:

• High school or equivalent (Required)

License/Certification:

• Valid Driver's License