Customer Service/ Inside Sales

St. Louis Wholesale Tire, Inc.; St. Louis (MO); On-site; USD 26,174 - 29,797; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading distributor of specialty tires in St. Louis is looking for a Customer Service Associate. This full-time position offers a growth-focused environment where you can develop skills in sales and customer relations. Ideal candidates will have an Associate’s Degree and 3+ years of experience in customer service. Responsibilities include handling calls, updating records, and supporting sales teams. With a strong emphasis on employee development, this is more than just a job; it's an opportunity to grow your career in a supportive, family-oriented atmosphere.

Qualifications

• 3+ years of experience in sales, customer service, or a similar field.
• Ambitious and growth-oriented.

Responsibilities

• Handle incoming calls with professionalism and care.
• Maintain and update customer records.
• Support Account Managers with order processing.
• Communicate product features and benefits.
• Record all activity in our CRM.
• Deliver an exceptional customer experience.

Skills

Organizational skills

Communication

Problem-solving

Tech savvy

Education

Associate’s Degree

Tools

Microsoft Excel

Microsoft Word

Job description

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off

🌟 Now Hiring: Customer Service Associate

Location: St. Louis, MO | Full-Time | Growth-Focused Role

About Us: St. Louis Wholesale Tire is a proud second-generation, family-owned business with over 40 years of success. As the largest nationwide distributor of specialty tires and tubes, we combine deep industry knowledge with a people-first culture that has earned us national recognition—including being voted “Best Place to Work” by Tire Business Magazine in 2019.

We're not just filling a position—we're investing in our next great team member. If you’re looking for more than a job and want a place where you can grow, learn, and make a real impact, keep reading.

Why This Role Stands Out: This is more than a customer service job—this is a launchpad for your career. You’ll work side-by-side with our experienced Account Managers and Sales Team, gaining insight into the tire distribution business, building valuable B2B experience, and developing skills that can lead to promotions in sales, account management, marketing, or operations.

If you’re driven, detail-oriented, and love solving problems while helping others, this is your opportunity to shine.

What You’ll Be Doing:

• Handle incoming calls with professionalism and care
• Maintain and update customer records to ensure accuracy and efficiency
• Support Account Managers with order processing and customer follow-ups
• Help communicate product features and benefits to new and existing clients
• Send out marketing materials, promotions, and program info
• Record all activity and opportunities in our CRM
• Deliver an exceptional customer experience every time
• Light travel may be available
• Exposure to sales strategy, customer relationship management, and B2B operations
• Tire industry experience is a bonus—but not required (we’ll train you!)

What We’re Looking For:

• Ambitious and growth-oriented individuals
• Strong organizational skills with the ability to multitask
• Excellent communication—both verbal and written
• A team player who’s ready to jump in and help wherever needed
• Tech savvy: Microsoft Excel, Word, and general computer knowledge

Minimum Qualifications:

• Associate’s Degree
• 3+ years of experience in sales, customer service, or a similar field

What We Offer You:

• ✅ Clear Career Advancement Path – Internal promotions are our norm, not the exception
• ✅ Base Salary + Commission Opportunities
• ✅ Paid Vacation & Holidays
• ✅ Full Benefits Package: Health, Dental, and Simple IRA (401K)
• ✅ Supportive, Family-Oriented Team Culture

Ready to grow with us? Come be part of a company that invests in its people, celebrates wins, and offers real career advancement. Join a team where your contributions matter—and your future is wide open.

Compensation: $19.00 - $21.63 per hour

Why Work at St. Louis Wholesale Tire? At St. Louis Wholesale Tire, we believe a great company starts with great people. As a family-owned business with over 40 years of industry leadership, we’ve built a reputation not just for exceptional products and service—and for the way we treat our team.

What Makes STLWT a Great Place to Work? 🏆 Award-Winning Workplace – We were voted the Best Place to Work in the Entire Tire Industry in 2019! Our team is the heart of our success, and we take pride in creating a workplace where people thrive.

✅ Culture of Integrity & Respect – We stand behind everything we do, and that includes our people. We foster a supportive, team-oriented environment where your contributions are valued.

✅ Stability & Growth – As a second-generation company, we’re in it for the long haul. We offer long-term career opportunities in a growing industry, with room to develop your skills and advance.

✅ Work That Matters – We help businesses across the country keep moving with specialty tires and inner tubes. What we do has a real impact, and we take pride in being the best at it.

✅ People-First Approach – Our customers appreciate us because we listen. We bring that same personal touch to our employees, ensuring a workplace where your voice is heard.

✅ Fast-Paced & Dynamic – No two days are the same! If you love problem-solving, efficiency, and keeping things moving, you’ll fit right in.

At STLWT, you’re not just another employee—you’re part of the family. Join us and be a part of a company that values integrity, relationships, and doing right by people.

Ready to grow with us? Check out our open positions!

Or apply here.