Customer Service / Inside Sales

Applied Industrial Technologies; Chula Vista (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Career development opportunities

Professional training

Great work/life balance

Friendly and fun company culture

Job summary

Applied Industrial Technologies is looking for a full-time customer service representative to work on-site in Chula Vista, CA. The role involves providing professional support to the sales team and handling inquiries, order processing, and sourcing parts.

Applicants should have at least 1 year of customer service experience, attention to detail, and strong communication skills. The position offers a competitive hourly rate between $20 and $22, plus potential bonuses based on performance.

Qualifications

• 1+ year customer service or inside sales experience.
• Ability to lift up to 50 lbs.
• Experience in an industrial distribution environment preferred.

Responsibilities

• Handle customer inquiries, quotes, and order processing.
• Assist in generating sales and sourcing parts.
• Support the stockroom and deliver orders as needed.

Skills

Customer service experience

Attention to detail

Written and verbal communication skills

Mechanical aptitude

Computer knowledge including Excel

Education

High school diploma or equivalent

Tools

SAP/ERP

Job description

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

We are hiring a full-time creative, resourceful customer service representative (CSR) to work on site in Chula Vista, CA. In this role, you will provide professional and timely support to our sales team and customers.

This is a full‑time on‑site position, Monday – Friday 8:00 am to 5:00 pm. Great work / life balance.

Why Join Us?

Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, are listed as #8 in the top 50 Industrial Distributors for 2024, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service.

Benefits

• A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
• Professional development and training
• Great work / life balance
• Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
• Join a local team with company backing

Compensation

In accordance with applicable wage transparency law requirements, the typical estimated hourly rate range for this position and location is $20.00 - 22.00/hr depending on experience. Potential bonus opportunity is tied to location and individual performance and has averaged $100 - 200 per month. No specific amount is guaranteed.

Location

Chula Vista, CA. On-site work only.

Responsibilities

• Customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Qualifications

• 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Mechanical aptitude
• Computer knowledge including Excel. SAP/ERP experience a plus
• Valid driver's license & clean driving record (MVR)
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Equal Opportunity Employment

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.