Customer Service in Centralized Baggage Services Representative at ONT Airport Starting Pay 20h[...]

Hallmark Aviation Services; Ontario (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A leading aviation services provider is seeking part-time Baggage Service Representatives to deliver exceptional customer service for international airlines at ONT airport. Candidates should possess strong interpersonal skills, effective communication abilities, and be dependable team players. Key responsibilities include interacting with passengers, solving baggage-related issues, and maintaining a professional appearance. A high school diploma and valid US work authorization are required. This role also demands the ability to lift heavy baggage and work varied hours.

Qualifications

• Able to lift, push, pull, and carry up to 70 lbs.
• Long periods of standing and constant interaction with passengers.
• Valid US work authorization required.

Responsibilities

• Provide exceptional service to international airlines at ONT airport.
• Solve complex problems within baggage service operations.
• Work independently and dependably under varied hours.

Skills

Good Leadership abilities

Excellent focus on Customer Service

Excellent Interpersonal Skills

Effective Communication Skills

Good Listening Skills

Strong Self Confidence

Team Player

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Email

Job description

Overview

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"

Hallmark Aviation is seeking a PART TIME BAGGAGE SERVICE REPRESENTATIVES to provide Exceptional service to our WORLD CLASS International Airlines at ONT airport.

Responsibilities

• Good Leadership abilities
• Excellent focus on Customer Service and Client Satisfaction
• Excellent Interpersonal Skills
• Excellent and Effective Communication Skills, both verbal and written.
• Good Listening Skills
• Thorough Knowledge of Baggage Services and World Tracer
• Thorough Knowledge of Airport Operations
• Able to communicate effectively, both verbally and in writing
• Pro-active, Forward thinking
• Well Organized and Strong Planning Skills
• Impeccable Appearance/ Business Presentation
• Dependable and Reliable
• Possess Strong Self Confidence
• Team Player
• Good standing in regard to both attendance and job performance
• Able to solve complex problems within the baggage service operations
• Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
• Able to work independently
• Able to work overtime or varied hours

Required Skills

• Basic Math
• Long periods of standing
• Lifting, pushing, pulling, and carrying up to 70 lbs.
• Constant interaction with passengers and management
• Constant telephone and computer usage
• Education: High School Diploma or Equivalent
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Valid US work authorization
• Background Check, Fingerprinting required
• Drug Screen required on day of hire

Qualifications & Experience

• Basic Math
• Long periods of standing
• Lifting, pushing, pulling, and carrying up to 70 lbs.
• Constant interaction with passengers and management
• Constant telephone and computer usage
• Education: High School Diploma or Equivalent
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures
• Perform a broad range of duties depending on location and service demands while delivering a high-quality product
• Valid US work authorization
• Background Check, Fingerprinting required
• Drug Screen required on day of hire