Customer Service (Import & Export)

AppleOne Employment Services; San Clemente (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health benefits

Stability

Direct exposure to leadership

Long-term growth

Job summary

AppleOne Employment Services in San Clemente, CA seeks a Customer Service Professional with import/export experience to join on a temp-to-hire basis. The role supports accounting, customer service, documentation, logistics, and follow-through in a fast-paced environment.

The team values initiative, reliability, and a collaborative mindset with exposure to senior leadership. The position offers stability, room for growth, paid time off, holidays, and benefits where applicable.

Qualifications

• 3–5 years of experience in accounting support, customer service, or related roles.
• Experience with AP, AR, billing, invoicing, reconciliations, and reporting.
• Strong Excel and MS Office skills; detail-oriented and organized.
• Experience coordinating import/export documentation and logistics.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Support day-to-day accounting functions (AP, AR, billing, invoicing, reconciliations, general ledger tasks).
• Assist CFO/Controller with reporting, documentation, and follow-up on priorities.
• Handle customer service communication and internal coordination.
• Prepare and manage import/export paperwork and customs documentation.

Skills

Accounting support

Accounts payable

Accounts receivable

Import/export docs

Customer service

Excel

Tools

M3 system

Job description

Job Summary

A growing manufacturing and distribution organization in San Clemente is seeking a Customer Service Professional with import and export support experience to join the team on a temp-to-hire basis. This is a hands-on role for someone who enjoys variety, takes ownership, and can confidently support accounting, customer service, documentation, logistics, and operational follow-through. This opportunity is ideal for a detail-oriented professional who thrives in a fast-moving environment and wants to become a trusted long-term contributor. The company offers stability, growth, direct exposure to senior leadership, and a collaborative team environment where initiative, reliability, and a positive attitude are highly valued.

Key Responsibilities

• Support day-to-day accounting functions, including accounts payable, accounts receivable, billing, invoicing, reconciliations, and general ledger-related tasks.
• Assist the CFO/Controller with reporting, documentation, spreadsheets, administrative support, and follow-up on key business priorities.
• Handle customer service communication, internal coordination, and occasional customer calls with professionalism and accuracy.
• Prepare and manage import/export paperwork, customs documentation, international freight support, and compliance-related documentation.
• Assist with logistics, purchase orders, inventory tracking, and coordination across departments in a growing manufacturing environment.
• Maintain accurate records, prioritize changing needs, and help identify and resolve issues before they become larger problems.

Compensation and Benefits

• Pay rate: $32 to $35 per hour.
• Job type: Temp-to-hire.
• Location: San Clemente, CA.
• Competitive salary based on experience.
• Paid time off and holidays.
• Health benefits, if applicable.
• Stable, established company environment.
• Opportunity to work directly with ownership and senior leadership.
• Long-term career growth and stability.

Required Qualifications and Skills

• Support accounting operations, including AP, AR, billing, invoicing, reconciliations, and reporting.
• Coordinate import/export documentation, customs paperwork, compliance records, and logistics-related support.
• Provide customer service, administrative support, and cross-functional follow-through for leadership and internal teams.
• Maintain organized spreadsheets, documentation, purchase orders, and inventory tracking details.
• 3 to 5 years of relevant experience in accounting support, customer service, account management, operations, or a related business support role.
• Experience with accounts payable, accounts receivable, general ledger accounting, account reconciliations, and financial reporting.
• Strong Microsoft Office skills, especially Excel for spreadsheets, tracking, reporting, and organization.
• Excellent attention to detail, accuracy, follow-through, and documentation skills.
• Strong communication skills with the ability to work professionally with customers, vendors, leadership, and internal teams.
• Reliable, flexible, and able to shift priorities quickly in a fast-paced, growing environment.
• Strong analytical, organizational, and problem-solving abilities.
• Positive, team-oriented attitude with a willingness to wear many hats and support changing business needs.

Preferred Qualifications

• Experience in a manufacturing or distribution environment.
• Experience supporting a small to mid-sized privately held company.
• Familiarity with import/export processes, customs paperwork, international freight, or documentation related to China-based vendors or shipments.
• Experience working directly with management, senior leadership, a CFO, or a Controller.
• M3 system experience.
• Logistics, inventory tracking, purchase order, or compliance documentation experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.