Customer Service & Home Solutions Associate

Lowe's Companies, Inc.; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) plan

Employee stock purchase

Associate discount

Track to the Trades

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate. You will welcome customers, help them find products, and ensure their needs are met while working in one of several departments across the store.

The role emphasizes strong customer service, basic tech use, and the ability to lift items. Benefits include health options, tuition assistance, a 401(k) plan, and employee discounts. This is a part-time position with opportunities for growth.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience using common retail technology (phones/tablets).
• Reading, writing and basic arithmetic.
• Ability to stand, sit and perform duties as required.
• Minimally lift 25 lbs unassisted or with assistance up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas to deliver best customer service.
• Prepare merchandise in department per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail technology

Basic math

Stamina

Lifting skills

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate. You will welcome customers, help them find products, and ensure their needs are met while working in one of several departments across the store.

The role emphasizes strong customer service, basic tech use, and the ability to lift items. Benefits include health options, tuition assistance, a 401(k) plan, and employee discounts. This is a part-time position with opportunities for growth.