Part-Time Customer Service Pro — Home Improvement

Lowe's Home Centers, LLC; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Pittsburgh to welcome customers, help select products, and provide friendly service throughout the store. You will engage with customers, assist with locating items, and ensure needs are met while supporting department operations.

The role may involve various duties across departments, with opportunities to learn and grow. This position offers a part-time schedule and access to Lowe's benefits and discounts.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use (6 months)

Retail tech experience

Reading/writing/arithmetic

Able to stand for long periods

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Pittsburgh to welcome customers, help select products, and provide friendly service throughout the store. You will engage with customers, assist with locating items, and ensure needs are met while supporting department operations.

The role may involve various duties across departments, with opportunities to learn and grow. This position offers a part-time schedule and access to Lowe's benefits and discounts.