Part-Time Customer Service Pro—Home Improvement

Lowe's Home Centers, LLC; Harrisburg (Dauphin County); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Harrisburg, PA is seeking a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement projects.

The role involves assisting shoppers, stocking merchandise, processing orders, and cross-training in other areas to deliver excellent service. Bi-lingual skills and basic computer/retail tech experience are a plus.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic (addition/subtraction).
• Ability to stand/sit for extended periods and perform job duties.
• Lift up to 25 lbs unassisted or more with/without accommodations.
• 6 months of retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Site-specific certifications in relevant department (e.g., hardware, plumbing) are a plus.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by identifying empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Reading/writing arithmetic

Prolonged standing/sitting

Heavy lifting ability

Bilingual ability

Job description

Lowe's Home Centers, LLC in Harrisburg, PA is seeking a part-time Customer Service Associate to welcome customers and help them find products and services for home improvement projects.

The role involves assisting shoppers, stocking merchandise, processing orders, and cross-training in other areas to deliver excellent service. Bi-lingual skills and basic computer/retail tech experience are a plus.