Customer Service & Home Improvement Pro

Lowe's; Gilbert (AZ); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) plan with match

EmployeeStock Purchase Program

Employee discount

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, assist with locating and selecting merchandise, and ensure a smooth shopping experience. The role involves helping across departments, restocking, and processing orders with accuracy. Candidates should be comfortable standing for long periods and lifting up to 25 lbs.

Bilingual skills are a plus. The position offers part-time hours with benefits support and opportunities to grow within the company.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Preferred: 6 months of Retail and/or customer service experience
• Preferred: Bi-lingual skills
• Preferred: Certification in trade related to department

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Computer skills

Bi-lingual

Tools

POS systems

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, assist with locating and selecting merchandise, and ensure a smooth shopping experience. The role involves helping across departments, restocking, and processing orders with accuracy. Candidates should be comfortable standing for long periods and lifting up to 25 lbs.

Bilingual skills are a plus. The position offers part-time hours with benefits support and opportunities to grow within the company.