Customer Service & Home Improvement Advisor

Lowe's; Town of Plover (WI); On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate in Wisconsin to welcome customers and help them find products for home improvement while delivering friendly, knowledgeable service. You may work in various departments and support teams to ensure a positive shopping experience.

You will assist customers, load merchandise, stock shelves, process orders, and help colleagues to meet customer needs with safety and efficiency. Flexible schedules and growth opportunities available.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate in Wisconsin to welcome customers and help them find products for home improvement while delivering friendly, knowledgeable service. You may work in various departments and support teams to ensure a positive shopping experience.

You will assist customers, load merchandise, stock shelves, process orders, and help colleagues to meet customer needs with safety and efficiency. Flexible schedules and growth opportunities available.