Customer Service & Growth Associate - Community Focus

Brian Pool - State Farm Agent; Aurora (IL); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Advancement opportunities

Job summary

Brian Pool - State Farm Agent is seeking a Customer Service Representative to join the agent team in Aurora, IL. You will focus on building relationships with customers, selling State Farm products, and supporting local outreach while collaborating with the agent on community events.

This role emphasizes strong communication, teamwork, and a commitment to helping clients manage risks and realize their financial goals.

Qualifications

• Sales experience preferred across outside or inside roles.
• Interest in marketing products and services based on customer needs.
• Excellent written, verbal and listening communication skills.
• People-oriented and customer-focused demeanor.
• Self-motivated with a proactive attitude.
• Detail oriented with accuracy and follow-through.
• Dedicated to delivering outstanding customer service.
• Able to work effectively in a team environment.
• Capable of multi-tasking in a dynamic setting.
• Able to relate to customers and understand their needs.
• Property & Casualty license must be obtainable.
• Life & Health license must be obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Collaborate with the agent to identify and support local community events in our market.

Skills

Sales experience

Excellent communication

Teamwork

Self-motivated

Detail oriented

Customer service

Licenses obtainable

Job description

Brian Pool - State Farm Agent is seeking a Customer Service Representative to join the agent team in Aurora, IL. You will focus on building relationships with customers, selling State Farm products, and supporting local outreach while collaborating with the agent on community events.

This role emphasizes strong communication, teamwork, and a commitment to helping clients manage risks and realize their financial goals.