Customer Service Funeral Assistant Part Time at Catholic Funeral & Cemetery Services Lafayette, CA

Catholic Funeral & Cemetery Services; Lafayette (CA); On-site; USD 19,889 - 28,326; Part time

Job summary

Catholic Funeral & Cemetery Services in Lafayette, CA, is hiring a part-time Customer Service Funeral Assistant to support families during funeral services. The role involves assisting with activities in the Chapel and gravesite, requiring excellent communication skills and empathy. Applicants must be 21+ years old and have a high school diploma or GED. Flexibility to work various shifts including evenings and occasional Saturdays is required. Previous experience in customer service and a valid CA driver’s license are preferred.

Qualifications

• 1-3 years customer service experience, preferably with direct public contact.
• Must possess a valid California Driver’s License and proof of insurance.
• Must be 21 years or older for insurance purposes.

Responsibilities

• Assist families and friends of the decedent in the Chapel, at services, and at the gravesite.
• Communicate with families, clergy, and staff regarding funeral or cremation services.
• Ensure all needs are met during services.

Skills

Excellent communication skills

Ability to work flexible shifts

Interpersonal skills

Comfortable viewing deceased persons

Education

High school diploma or GED

Tools

Computer proficiency

Job description

Customer Service Funeral Assistant Part Time job at Catholic Funeral & Cemetery Services. Lafayette, CA.

Immediate Hire PART TIME 20-30 Hours per week $17.50/hr

Queen of Heaven Cemetery

Lafayette

You will be work closely with the Funeral Director in assisting the families and friends of the decedent by ensuring they are comfortable and their needs are being met in the Chapel, at services and at the gravesite.

This position requires compassionate communications with empathy while working closely with grieving families

Requirements:

REQUIRES FLEXIBILITY TO WORK ALL SHIFTS: DAYS, EVENINGS AND OCCASIONAL SATURDAY

MUST HAVE EXCELLENT COMMUNICATION SKILLS

21 YEARS OR OLDER FOR INSURANCE PURPOSES

Catholic Funeral and Cemetery Services (CFCS) of the Diocese of Oakland is seeking a part time, on call Funeral Assistant. The Funeral Assistant serves families who have made or are planning to provide funeral or cremation services by assisting with carrying out such services and establishing and maintaining effective communication with families, clergy and staff.

Location: Queen of Heaven Cemetery, Lafayette, CA

Education and Experience

• High school diploma or GED required
• 1-3 years customer service including direct contact with the public
• Previous funeral experience a plus
• The minimum age requirement is 21.

Qualifications, Skills and Abilities

• Must possess a valid California Driver’s License and proof of insurance.
• Knowledge of modern office methods and proficient computer and technologies.
• Good oral and written communication and interpersonal skills.
• Comfortable viewing deceased persons
• MUST BE ABLE TO WORK DAYS, EVENINGS AND OCCASIONAL SATURDAYS
• Evening and some weekend work required
• Must be 21 years or older for insurance requirements to drive our vehicles

Physical Requirements

• Physical agility is required: sitting, standing, walking, bending legs and spine.
• Ability to regularly lift or move up to 50 pounds.

About the Employer

Catholic Funeral & Cemetery Services (CFCS) serves the living in life's most precious moments. Providing funeral, cremation, and cemetery services, CFCS assists in sharing this meaningful experience with family and friends. CFCS is a charitable organization founded in faith and is an open source provider of information for end of life services.

Employment will go to those individuals whose knowledge, training and experience most closely qualifies them for the positions offered without regard to race, color, creed, sex, marital status, age, disability, veteran status or national origin, except where creed, sex or ordination is a bona fide occupational qualification.