Customer Service (Fully Remote)

Achieve; United States; Hybrid; USD 42,000 - 54,000; Full time

Job summary

Achieve is a digital personal finance company with over 3,000 employees across the US, offering hybrid and work-from-home roles. We seek a customer care specialist to connect with members by phone and email, helping them move from struggling to thriving.

You will collaborate with teammates and document interactions accurately, supporting a wide range of member needs during 8-hour shifts between 6am and 8pm in mostly hybrid or remote roles.

Qualifications

• At least 1 year of customer service experience and a high school diploma or equivalent.
• Available for 8-hour shifts between 6am–8pm with a people-first mindset.

Responsibilities

• You'll communicate with members via phone and email, providing care in every interaction.
• You'll collaborate with your team and document member interactions accurately.

Skills

Customer service

Communication

People-focused mindset

Education

High school diploma or equivalent

Job description

• We're a digital personal finance company helping people move from struggling to thriving.
• We have over 3,000 employees in mostly hybrid and work-from-home roles across the US.

The Role:

• You'll communicate with members via phone and email, providing care in every interaction.
• You'll collaborate with your team and document member interactions accurately.

Qualifications:

• At least 1 year of customer service experience and a high school diploma or equivalent.
• You're available for 8-hour shifts between 6am-8pm and have a people-focused mindset.

Achieve

Achieve is a leading digital personal finance company that provides personalized financial solutions, including loans and debt consolidation. It has over 3,000 employees in mostly hybrid and work-from-home roles across the US, with a people-first culture focused on empathy.