Customer Service & Front-End Specialist

Dollar Tree Stores; Indianapolis (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Indianapolis is seeking a Customer Service Associate II who provides friendly support, merchandising help, and front-end coverage to ensure a clean, welcoming store. You will handle daily tasks from stocking and merchandising to cash register operations, while maintaining safety, accuracy in cash handling, and strong customer relations.

The role emphasizes teamwork, reliability, and the ability to lift up to 50 lbs, with opportunities for growth through training and

Qualifications

• High school diploma or equivalent preferred.
• Prior retail/customer service experience preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent standing and walking.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash handling.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner per productivity standards.
• Merchandising and stocking as needed.
• Cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat and presentable.
• Maintaining a positive, safe and respectful environment with customers, associates, and leaders.
• Managing sales transactions while working the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Retail experience

Organization

Communication

Problem solving

Integrity

Basic math

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Indianapolis is seeking a Customer Service Associate II who provides friendly support, merchandising help, and front-end coverage to ensure a clean, welcoming store. You will handle daily tasks from stocking and merchandising to cash register operations, while maintaining safety, accuracy in cash handling, and strong customer relations.

The role emphasizes teamwork, reliability, and the ability to lift up to 50 lbs, with opportunities for growth through training and