Customer Service Front End Leader

Food Lion; Fayetteville (NC); On-site; USD 26,000 - 34,000; Full time

Job summary

Food Lion in Fayetteville, NC is hiring for a Front End/Customer Service role to provide fast, friendly service and uphold Food Lion standards. You will assist the Customer Service Manager and work to maximize sales through excellent customer service.

The role requires greeting customers, handling cash, maintaining a neat front-end area, and performing register functions. You will wear the Food Lion uniform and follow all policies while supporting store operations and safety.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service centre duties.
• Must meet minimum age requirements and physical requirements.

Responsibilities

• Provide fast, friendly service and greet customers by name when possible.
• Ensure accurate cash handling and report variances to management.
• Maintain neat front-end area and operate the MVP savings center KIOSK when applicable.
• Perform sales associate tasks as scheduled and support customer service standards.
• Adhere to dress code and Food Lion policies while be courteous to customers.
• Maintain safety and cleanliness standards and assist as needed.

Skills

Customer service

Effective communication

Multitasking

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion in Fayetteville, NC is hiring for a Front End/Customer Service role to provide fast, friendly service and uphold Food Lion standards. You will assist the Customer Service Manager and work to maximize sales through excellent customer service.

The role requires greeting customers, handling cash, maintaining a neat front-end area, and performing register functions. You will wear the Food Lion uniform and follow all policies while supporting store operations and safety.