Customer Service Associate II — Front End & Merchandising

Dollar Tree, Inc.; Oregon (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, assist customers, stock merchandise, and handle front-end duties as needed. You will work at the sales floor and register, contributing to a clean, welcoming shopping environment.

This role emphasizes teamwork, reliability, and accurate cash handling. Candidates should have a high school diploma or equivalent and prior retail or service experience is preferred; ability to lift 30-50 lbs; strong

Qualifications

• High school diploma preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping areas neat.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions at the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Retail experience

Interpersonal skills

Math proficiency

Communication

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to support daily store operations, assist customers, stock merchandise, and handle front-end duties as needed. You will work at the sales floor and register, contributing to a clean, welcoming shopping environment.

This role emphasizes teamwork, reliability, and accurate cash handling. Candidates should have a high school diploma or equivalent and prior retail or service experience is preferred; ability to lift 30-50 lbs; strong