Customer Service & Front Desk Specialist

P A S Associates; Bakersfield (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

IRA Retirement Plan

Opportunities for growth within a grow

Job summary

Print Dirt Cheap in Bakersfield, CA is hiring a Customer Service Representative to act as the first point of contact for customers and support the production team. You will greet customers, answer questions, and manage orders with accuracy and care.

The role offers full-time/part-time hours with a friendly, fast-paced office environment. Training is provided, and growth opportunities are available.

Qualifications

• Experience in customer service is a plus.
• Reception or front office support
• Retail sales
• Print shop or copy center experience
• Administrative support
• Order entry or data entry
• Microsoft Office (Word, Excel, Outlook)
• Cash handling or point-of-sale systems

Responsibilities

• Greet customers in person, over the phone, and via email with professionalism and enthusiasm.
• Answer customer questions regarding products, services, pricing, and order status.
• Prepare estimates and enter customer orders accurately.
• Process customer artwork and job specifications for production.
• Coordinate with the production team to ensure orders are completed accurately and on time.
• Communicate with customers regarding proofs, timelines, and completed orders.
• Process payments and maintain accurate customer records.
• Assist with filing, data entry, and general office support.
• Help maintain a clean, organized front office.

Skills

Customer service

Communication

Organization

Punctuality

Multitasking

Independent work

Teamwork

Data entry

Cash handling

Tools

Microsoft Office

Job description

Print Dirt Cheap in Bakersfield, CA is hiring a Customer Service Representative to act as the first point of contact for customers and support the production team. You will greet customers, answer questions, and manage orders with accuracy and care.

The role offers full-time/part-time hours with a friendly, fast-paced office environment. Training is provided, and growth opportunities are available.