Customer Service- Front Desk - Maple Grove

Minnesota City Jobs; Maple Grove (MN); On-site; USD 17,000 - 25,000; Part time

Job summary

Maple Grove Community Center seeks friendly, outbound Customer Service - Front Desk staff to help guests and support daily operations. You will answer questions, process admissions, registrations, memberships and rentals, and provide administrative assistance while working in a welcoming, public-facing setting.

The role is part-time (roughly 5–15 hours per week) with most shifts in the evenings and on weekends.

Qualifications

• Friendly, dependable and enjoys helping people in a fast-paced, public-facing environment.
• Assist guests with questions about programs, services and facilities.
• Process admissions, registrations, memberships and rentals.
• Answer and route phone calls and provide general administrative support.

Responsibilities

• Serve as first point of contact for Maple Grove Community Center guests.
• Support guests with program, service, and facility information.
• Process admissions, registrations, memberships and rentals.
• Answer, route and screen phone calls; perform general admin tasks.

Skills

Customer service

Front desk

Communication

Job description

The Maple Grove Community Center is seeking friendly, outgoing, and customer-focused individuals to join our team as Customer Service- Front Desk staff. In this role, you will be one of the first points of contact for Community Center guests and play an important role in creating a welcoming and positive experience for everyone who visits. You will be challenged to assist guests with questions about programs, services, and facilities; process admissions, registrations, memberships, and rentals; answer and route phone calls; and provide general administrative support. The ideal candidate is friendly, dependable, and enjoys helping people in a fast-paced, public-facing environment. This is a great opportunity to build customer service experience while working with a collaborative team and connecting with the Maple Grove community.

This position is intended to work part-time, approximately 5–15 hours per week, primarily during evenings and weekends.