Customer Service & Freight Operations Specialist

Ryan Air, Inc.; Bethel (AK); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Ryan Air, Inc. is seeking a Customer Service Agent to ensure customer needs are resolved promptly and paperwork is completed accurately.

The role includes assisting customers with shipping, receiving, or locating freight, over-the-counter or by phone, and processing sales tasks daily. The ideal candidate will have proven customer service skills, excellent communication, and the ability to analyze and solve problems.

Qualifications

• Must have proven customer service skills.
• Must have excellent communication skills.
• Ability to analyze and solve problems.
• Able to work independently as well as part of a team.
• Must have general office skills.
• High school graduate or equivalent.

Responsabilités

• Greet and assist customers with shipping, receiving or locating their freight over-the-counter or by telephone.
• Process Takeflite sales tasks and sales documents daily.
• Handle computer database flight operations tasks and flight documents.
• Manage ground service contracts and related paperwork.
• Maintain tidy and organized office and customer service areas.
• Perform other duties as assigned.

Connaissances

Customer service

Communication

Problem solving

Teamwork

Office skills

Formation

High School Diploma or equivalent

Description du poste

Ryan Air, Inc. is seeking a Customer Service Agent to ensure customer needs are resolved promptly and paperwork is completed accurately.

The role includes assisting customers with shipping, receiving, or locating freight, over-the-counter or by phone, and processing sales tasks daily. The ideal candidate will have proven customer service skills, excellent communication, and the ability to analyze and solve problems.