Aviation Station Agent: Passenger & Freight Operations Lead

Ryan Air, Inc.; Bethel (AK); On-site; USD 25,000 - 39,000; Full time

Job summary

Ryan Air, Inc. is seeking a Station Agent in Bethel, AK to ensure smooth passenger operations and maintain Ryan Air customer service standards. You will check in passengers, weigh baggage, load freight, and escort passengers to aircraft while contributing to safe, efficient airport operations.

The role requires lifting up to 70 pounds, a valid driver’s license, and the ability to pass a security background check. Teamwork and strong communication are essential in this active setting.

Qualifications

• High school diploma or equivalent.
• Able to lift up to 70 pounds on a routine basis.
• Must pass a ten year security background check for airport badging.
• Valid driver's license with a clean driving record.

Responsibilities

• Check in passengers and ensure baggage is weighed accurately.
• Load aircraft with freight and mail.
• Escort passengers to and from aircraft and maintain passenger comfort.
• Maintain ramp, mail, and freight storage areas and coordinate with GSE-F director.
• Assist customers with shipping/receiving or locating freight orders by phone or in person.
• Ensure mail and freight are processed correctly, including input into TakeFlite.
• Complete on-hand reconciliation daily and deliver backhaul mail or freight to post offices or mainline carriers as required.
• Comply with Federal, State, and local regulations and maintain a safe work environment.
• Perform other duties as assigned.

Skills

Communication

Customer service

Problem solving

Leadership

Flexibility

Education

High school diploma or equivalent

Tools

TakeFlite

Job description

Ryan Air, Inc. is seeking a Station Agent in Bethel, AK to ensure smooth passenger operations and maintain Ryan Air customer service standards. You will check in passengers, weigh baggage, load freight, and escort passengers to aircraft while contributing to safe, efficient airport operations.

The role requires lifting up to 70 pounds, a valid driver’s license, and the ability to pass a security background check. Teamwork and strong communication are essential in this active setting.