RYA Station Agent

Ryan Air; Bethel (AK); On-site; USD 25,000 - 39,000; Full time

Job summary

Ryan Air, Inc. is seeking a Station Agent in Bethel, AK to ensure smooth passenger operations and maintain Ryan Air customer service standards. You will check in passengers, weigh baggage, load freight, and escort passengers to aircraft while contributing to safe, efficient airport operations.

The role requires lifting up to 70 pounds, a valid driver’s license, and the ability to pass a security background check. Teamwork and strong communication are essential in this active setting.

Qualifications

• High school diploma or equivalent.
• Able to lift up to 70 pounds on a routine basis.
• Must pass a ten year security background check for airport badging.
• Valid driver's license with a clean driving record.

Responsibilities

• Check in passengers and ensure baggage is weighed accurately.
• Load aircraft with freight and mail.
• Escort passengers to and from aircraft and maintain passenger comfort.
• Maintain ramp, mail, and freight storage areas and coordinate with GSE-F director.
• Assist customers with shipping/receiving or locating freight orders by phone or in person.
• Ensure mail and freight are processed correctly, including input into TakeFlite.
• Complete on-hand reconciliation daily and deliver backhaul mail or freight to post offices or mainline carriers as required.
• Comply with Federal, State, and local regulations and maintain a safe work environment.
• Perform other duties as assigned.

Skills

Communication

Customer service

Problem solving

Leadership

Flexibility

Education

High school diploma or equivalent

Tools

TakeFlite

Job description

BET - RYA
3571 State Highway
Bethel, AK 99559, USA

BET - RYA
3571 State Highway
Bethel, AK 99559, USA

The Station Agent will ensure efficient, safe, and effective operations of the North Hangar passenger operations and ensure the Ryan Air flight schedule is followed to enable effective passenger travel.

Responsible for maintaining Ryan Air customer service standards.

Assist in charter operators and client services.

Maintain a clean and orderly facility suitable for passenger comfort.

Coordinate vehicle and facility maintenance needs with the Director of GSE-F.

Ensure passengers are checked in, and baggage is weighed appropriately.

Load Ryan Air aircraft with freight and mail.

Escort passengers to and from aircraft.

Supervises the staging of flight loads.

Assists customers with shipping, receiving, or locating their freight orders either in person or on the phone.

Ensures that the proper processes are utilized to accept, store, and handle mail and freight

Ensures that all mail and freight received is accurately processed, including input into TakeFlite.

Ensures that an on-hand reconciliation is completed daily.

Ensures that backhaul mail and freight is delivered to either the post office or mainline carriers in a timely manner.

Responsible for maintaining ramp, mail, and freight storage areas.

Assist with compliance with Federal, State, and local laws and regulations.

Other duties as assigned.

Excellent communication and customer service skills.

Ability to analyze and solve problems.

Ability to provide leadership and professionalism.

Ability to take directions and be flexible.

Able to work independently as well as part of a team.

REQUIREMENTS

Graduate of high school or equivalent.

This position is very active and may require standing, walking, bending, kneeling, stooping, crouching, crawling and climbing up to 8 – 10 hours a day.

Requires frequent and routine lifting or moving items weighing over 70 pounds.

Must be able to pass a ten year security background check for airport badging.

Must have a valid driver’s license with a good driving record.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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