Customer Service for Benefits - Open Enrollment

S R International Inc; Phoenix (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

S R International Inc in Phoenix, AZ is seeking a Customer Service Representative to handle state employee calls on site at 100 N 15th Ave, Phoenix. This is a full-time, 40-hour week position with a contract through 11/06/2026, paid at $18 per hour on a W2 basis.

Applicants must have at least one year of call center experience and be local for onsite interviews. A background check and drug screen are required. Start within two weeks of offer.

Qualifications

• Minimum 1 year of call center experience.
• Open enrollment or benefits experience preferred.
• Must be local to Phoenix, AZ and available for onsite interviews.

Responsibilities

• Answer incoming calls from state employees and retirees.
• Provide information and assistance regarding Open Enrollment 2027.
• Deliver excellent customer service for benefits-related inquiries.

Skills

Call center experience

Open enrollment/benefits experience

Job description

S R International Inc in Phoenix, AZ is seeking a Customer Service Representative to handle state employee calls on site at 100 N 15th Ave, Phoenix. This is a full-time, 40-hour week position with a contract through 11/06/2026, paid at $18 per hour on a W2 basis.

Applicants must have at least one year of call center experience and be local for onsite interviews. A background check and drug screen are required. Start within two weeks of offer.