Customer Service Field Specialist (Medical Equipment) - Mesa, AZ

Arjo Inc; Mesa (AZ); On-site; USD 46,000 - 49,000; Full time

Benefits offered by this job

Top pay

Home daily

Stable career

Medical, dental, vision & 401(k)

PTO & holidays

Paid training & advancement

Job summary

Arjo Inc. is seeking a Customer Service Field Specialist to deliver and set up medical equipment across the Phoenix area, working locally with a home-daily schedule.

The role requires 2+ years in customer service, a clean driving record, and the ability to operate a 20-foot box truck and lift up to 30 lbs. Full-time 2nd-shift, Tue-Sat 3pm-11:30pm, in Mesa, AZ. Benefits and growth opportunities provided.

Qualifications

• 2+ years in customer service, delivery, or field service.
• Must have a clean driving record and ability to lift 30 lbs.
• Comfortable working in warehouse and outdoor Arizona environment.

Responsibilities

• Deliver and pick up medical equipment at hospitals and facilities in the Phoenix area.
• Provide basic equipment orientation and support to clinical staff.
• Maintain accurate delivery, pickup, and service documentation.
• Travel to service centers nationwide as needed.

Skills

Customer service

Delivery/field service

Communication skills

Driving

Safety awareness

Tools

Box truck operation

Job description

Make a Difference - Every Day

Looking for more than just a driving job?

At Arjo, you’ll play a meaningful role in healthcare—helping hospitals and care teams provide safe, high-quality patient care. As a Customer Service Field Specialist, you’ll combine hands‑on work, customer interaction, and problem‑solving to support the people who care for others.

Why This Job Stands Out

• Top Pay: $22-23.50/hour + overtime + incentives
• Home Daily: Local routes - no long-haul driving
• Stable Career: Growing healthcare industry
• Meaningful Work: Support hospitals and patient care
• Strong Benefits: Medical, dental, vision, and 401(k) with company match
• Paid Time Off: PTO (accrued, up to 15 days annually) + 8 holidays + up to 4 floating holidays + paid birthday day
• Career Growth: Paid training and advancement opportunities

What You’ll Do

• Deliver and pick up medical equipment at hospitals and healthcare facilities across the Phoenix area
• Provide basic equipment orientation and support to clinical staff
• Build strong relationships through professional, responsive customer service
• Ensure accurate delivery, pickup, and service documentation
• Identify and resolve customer concerns quickly and professionally
• Load, unload, clean, inspect, and disinfect equipment to Arjo safety and quality standards
• Operate a 20-foot box truck safely and professionally
• Maintain a clean, organized vehicle and professional appearance

A Day in the Life

You’ll start your day at our Mesa service center, load your route, and travel locally to healthcare facilities. Throughout the day, you’ll interact with nurses and hospital teams, deliver and set up equipment, answer questions, and ensure everything meets their needs.

No long-haul routes. No overnight travel. Home every day.

Full‑time 2nd‑shift schedule: Tues‑Sat / 3pm‑11:30pm

What We’re Looking For

• 2+ years of customer service, delivery, or field service experience
• Strong communication skills and a customer‑first mindset
• Must have a clean driving record
• Ability to operate a 20-foot box truck
• Ability to lift up to 30 lbs and push/pull up to 75 lbs
• Comfortable working in a warehouse and outdoor Arizona environment
• Schedule based on customer demand; may include afternoon shifts and weekends
• Ability to travel, including:
  • One week of training in San Antonio, TX
  • Additional travel opportunities to support service centers nationwide
  • Travel by commercial air for business needs

Ready to Get Started?

If you’re dependable, service‑driven, and ready to make an impact in healthcare, we want to hear from you.