Customer Service Facility Attendant

SpinXpress Laundry; San Antonio (TX); On-site; USD 14,000 - 17,000; Full time

Job summary

SpinXpress Laundry is hiring a Customer Service Facility Attendant to join a dynamic team focused on exceptional customer care. You will help create a bright, clean, and welcoming environment in our state-of-the-art laundry facilities while building strong relationships with customers and the local community.

During the six-week training you will earn $10 per hour, with $10–$12 per hour plus commissions and bonuses after training is complete.

Qualifications

• Experience delivering exceptional customer service in fast-paced settings.
• Ability to maintain a clean, welcoming facility and appearance.
• Proven ability to build strong relationships with customers and community members.
• Promptly and effectively respond to customer inquiries and issues.
• Educate customers about services, products, and promotions.
• Follow company policies, procedures, and dress codes consistently and accurately.
• Be punctual and reliable with scheduled work times.

Responsibilities

• Create a Fun and Welcoming work environment by keeping the facility clean, neat, and organized.
• Build strong customer relationships within our communities by delivering excellent service.
• Greet, assist, and thank customers while maintaining a high level of service.
• Respond urgently to inquiries and issues regarding products or services.
• Maintain appealing visual presentation of merchandise and promotions.

Skills

Customer service

Communication

Punctuality

Relationship building

Teamwork

Safety awareness

Educating customers

Policy compliance

Job description

At SpinXpress, we're all about delivering a vibrant and engaging work experience that puts excellent customer service at the forefront.

As a Customer Service Facility Attendant, you'll join a dynamic team where your contributions truly matter. You'll kick off your journey as a "SpinNerd," with clear opportunities for growth, leading to roles like SpinAmbassador. We're committed to your career development, offering personalized mentoring and leadership opportunities within our innovative culture.

You'll be working in state-of-the-art laundry facilities, ensuring service that's clean, bright, and safe. Our values-driven approach means you'll also be part of fostering positive social and environmental change.

Enjoy competitive compensation with flexible schedules, with $10 per hour during the six-week training and $10 to $12 plus commission and bonuses once training is complete.

If you're ready to make a difference in the laundry industry and grow professionally, let's get started on this exciting journey together.

Join the SpinXpress Team today!

Compensation:

$10 - $12 hourly

Qualifications

• Experience in providing exceptional customer service in a fast-paced environment
• Ability to maintain a clean, organized, and welcoming facility for our customers
• Proven track record of building strong relationships with customers and community members
• Ability to respond promptly and effectively to customer inquiries and issues
• Experience in maintaining visual presentation standards for merchandise
• Ability to educate customers about our services, products, and promotions
• Familiarity with following company policies, procedures, and dress codes consistently and accurately
• Ability to be at work on time when scheduled

Responsibilities

• Customer Service/Team Work/Community Satisfaction/Career Growth
• Create a Fun and Welcoming Job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities