Customer Service Facility Attendant

SpinXpress Laundry; Brownsville (TX); On-site; USD 14,000 - 17,000; Part time

Benefits offered by this job

Bonuses

Benefits

Commissions

Job summary

SpinXpress Laundry in Brownsville, Texas is hiring a Customer Service Facility Attendant. This entry-level role, affectionately known as the SpinNerd, offers a clear path to SpinAmbassador with mentorship and performance-based rewards.

Join a fun, fast-paced team in a state-of-the-art facility, delivering fast, clean results and an outstanding customer experience. Training starts at $10 per hour with potential to rise to $12 after six weeks, plus bonuses and benefits.

Qualifications

• Experience in delivering exceptional customer service.
• Ability to maintain a clean, organized facility.
• Proven ability to build relationships with customers and community.
• Respond quickly and effectively to inquiries and issues.
• Experience promoting products, services, and promotions.
• Ability to follow company policies and dress code.
• Commitment to safety for customers and associates.
• Punctual and reliable attendance.

Responsibilities

• Create a fun, welcoming environment by keeping the facility clean and organized.
• Greet, help and thank customers to ensure an excellent service experience.
• Respond promptly to customer inquiries and issues.
• Promote and educate customers about SpinXpress services and promotions.
• Maintain visual presentation of merchandise and promotions.
• Follow company policies and dress code, prioritizing safety.
• Report maintenance needs for equipment or building issues.
• Support community involvement and company growth initiatives.

Skills

Customer service

Punctuality

Team orientation

Inquiry response

Promotions knowledge

Policy compliance

Safety awareness

Clean environment

Job description

Join SpinXpress as a Customer Service Facility Attendant and be part of a team that's redefining the laundry experience.

At SpinXpress, we're committed to creating a fun and vibrant atmosphere where every team member contributes to an exceptional customer service experience. You’ll work in our state-of-the-art facilities, ensuring customers receive fast and clean results while being part of a company that values positive social and environmental impact.

Start your journey with us as an entry-level "SpinNerd" and rise through the ranks to become a "SpinAmbassador," with ample opportunities for growth, mentorship, and performance-based rewards.

We offer flexible scheduling with part-time shifts to fit your lifestyle—whether you prefer morning, evening, or weekend hours. During your initial six-week training, you'll earn $10 per hour, with the potential to increase to $10–$12 per hour post-training, plus commissions, bonuses, and benefits.

Our culture is fun and connected, with an internal social app to keep you in touch with your team, and competitions to reward productivity. If you’re passionate about people, progress, and making a difference, SpinXpress is the place for you.

Join us and make laundry day better for our customers—and your career.

Compensation

$10 - $12 hourly

Qualifications

• Experience in delivering exceptional customer service with a friendly and approachable demeanor.
• Ability to maintain a clean, organized, and visually appealing facility environment.
• Proven track record of building strong relationships with customers and community members.
• Ability to respond promptly and effectively to customer inquiries and issues.
• Experience in promoting and educating customers about products, services, and promotions.
• Ability to follow company policies, procedures, and uniform dress code consistently.
• Commitment to prioritizing customer and associate safety in all tasks and interactions.
• Ability to be at work on time when scheduled.

Responsibilities

• Customer Service / Teamwork / Community Satisfaction / Career Grown
• Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility
• Be a part of changing the way people think about laundry
• Build strong customer relationships within our communities by providing an Excellent Customer Service Experience
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities