Customer Service & Equipment Support Specialist

U-Haul; Zanesville (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Job summary

U-Haul in Zanesville, OH is seeking a Customer Service Representative to be the face of its service team and assist customers with equipment rentals and services. You will use U-Scan tech to manage rentals, move and hook up trucks, and inspect equipment on the lot.

The role offers on-the-job education, opportunities for advancement, and a friendly, safety-conscious work environment. A valid driver's license is required.

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in Zanesville, OH is seeking a Customer Service Representative to be the face of its service team and assist customers with equipment rentals and services. You will use U-Scan tech to manage rentals, move and hook up trucks, and inspect equipment on the lot.

The role offers on-the-job education, opportunities for advancement, and a friendly, safety-conscious work environment. A valid driver's license is required.