Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Sioux Falls (SD); On-site; USD 2,066,400 - 2,617,440; Part time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

Discounts on Apple products, Dell ...

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Business travel insurance

You Matter EAP

LifeLock Identity Theft Protection

Critical Illness/Group Accident Insu r

Dave Ramsey’s SmartDollar Program

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, using up-to-date technology to dispatch and return equipment, and participate in ongoing education through U-Haul University.

The role includes responsibilities such as handling rentals, inspecting equipment, and educating customers on our products and services. A valid driver’s license and a high school diploma are required; scheduling interviews and

Qualifications

• Customer-focused communication skills.
• Ability to assist customers and educate on products and services.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and check fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and process returns.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, using up-to-date technology to dispatch and return equipment, and participate in ongoing education through U-Haul University.

The role includes responsibilities such as handling rentals, inspecting equipment, and educating customers on our products and services. A valid driver’s license and a high school diploma are required; scheduling interviews and