Customer Service & Equipment Support Specialist

U-Haul; Pasadena (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Job summary

U-Haul in Pasadena, TX is seeking a Customer Service Representative to be the friendly face of our service team. You will assist customers, operate U-Scan technology for rentals, and help move and connect trucks and trailers while ensuring equipment safety and proper documentation.

The role offers on-the-job education, exposure to a fast-paced retail environment, and opportunities to grow with the company. Candidates should be reliable and customer-oriented.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment, including fluids and safety checks.
• Prepare rental invoices and process returns accurately.
• Provide guidance and education on products and services.

Skills

Customer service

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation training

Job description

U-Haul in Pasadena, TX is seeking a Customer Service Representative to be the friendly face of our service team. You will assist customers, operate U-Scan technology for rentals, and help move and connect trucks and trailers while ensuring equipment safety and proper documentation.

The role offers on-the-job education, exposure to a fast-paced retail environment, and opportunities to grow with the company. Candidates should be reliable and customer-oriented.