Customer Service & Equipment Support Specialist

U-Haul; Medley (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

ESOP

Gym reimbursement

Job summary

U-Haul is seeking a Customer Service Representative in Medley, FL to be the face of our exceptional service. You will assist customers, manage rentals with U-Scan technology, and help with equipment like trucks and trailers.

Join a team that values safety and hands-on learning; on-the-job education is provided, with opportunities for advancement and bonuses upon completion of certifications.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Medley, FL to be the face of our exceptional service. You will assist customers, manage rentals with U-Scan technology, and help with equipment like trucks and trailers.

Join a team that values safety and hands-on learning; on-the-job education is provided, with opportunities for advancement and bonuses upon completion of certifications.