Customer Service & Equipment Support Specialist

U-Haul International, Inc.; Calverton (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, sick days

Life insurance

Job summary

U-Haul International, Inc. in New York is seeking a Customer Service Representative to be the face of the company’s service, helping customers during their journeys by inspecting and maintaining equipment and using U-Scan technology to dispatch and return rentals.

This role involves moving and hooking up trucks, preparing invoices, educating customers about products, and participating in ongoing U-Haul education. Pay ranges $17-$18 per hour with benefits and on-the-job training.

Qualifications

• Valid driver’s license with a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and clean equipment on the lot and educate customers about offerings.
• Prepare rental invoices and process equipment returns.
• Install hitches and trailer wiring; propane and forklift certifications offered.

Skills

Customer service

Education

High school diploma

Tools

U-Scan technology

Job description

U-Haul International, Inc. in New York is seeking a Customer Service Representative to be the face of the company’s service, helping customers during their journeys by inspecting and maintaining equipment and using U-Scan technology to dispatch and return rentals.

This role involves moving and hooking up trucks, preparing invoices, educating customers about products, and participating in ongoing U-Haul education. Pay ranges $17-$18 per hour with benefits and on-the-job training.