Customer Service & Equipment Support (Bonus Eligible)

U-Haul Co. of South Carolina; Newport (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Newport, NC. The role involves helping customers with U-Haul products and services, using the U-Scan app to manage rentals, and assisting with moving and setup of trucks and equipment.

Applicants should be ready to educate customers, prepare invoices, and handle equipment returns. Training in hitches, propane filling, and forklift operation is provided during employment.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Ability to assist customers inside and outside a U-Haul center.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (cert. offered)

Job description

U-Haul Co. of South Carolina is seeking a Customer Service Representative in Newport, NC. The role involves helping customers with U-Haul products and services, using the U-Scan app to manage rentals, and assisting with moving and setup of trucks and equipment.

Applicants should be ready to educate customers, prepare invoices, and handle equipment returns. Training in hitches, propane filling, and forklift operation is provided during employment.