Customer Service & Equipment Specialist

U-Haul Co. of South Carolina; Fountain Inn (SC); On-site; USD 21,000 - 26,000; Full time

Job summary

U-Haul Co. of South Carolina is seeking a Customer Service Representative at our Simpsonville location. You will be the friendly face helping customers, inspect and prepare equipment, and use U-Scan to manage rentals and inventory. On-the-job education and certification opportunities are provided.

Responsibilities include assisting customers, preparing invoices, installing hitches, and operating equipment. A valid driver's license and a high school diploma are required.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.
• Customer service mindset and willingness to learn.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul Co. of South Carolina is seeking a Customer Service Representative at our Simpsonville location. You will be the friendly face helping customers, inspect and prepare equipment, and use U-Scan to manage rentals and inventory. On-the-job education and certification opportunities are provided.

Responsibilities include assisting customers, preparing invoices, installing hitches, and operating equipment. A valid driver's license and a high school diploma are required.