Customer Service & Equipment Specialist

U-Haul; Town of Irondequoit (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Job summary

U-Haul is hiring a Customer Service Representative at 1875 E Ridge Rd, Irondequoit, NY 14622. The role focuses on assisting customers, using U-Scan tech to manage rentals, and helping move and hook up trucks and trailers.

The position offers on-the-job education, a fast-paced environment, and potential bonuses. Eligible employees may receive health benefits, holidays, vacation, and paid sick days.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative at 1875 E Ridge Rd, Irondequoit, NY 14622. The role focuses on assisting customers, using U-Scan tech to manage rentals, and helping move and hook up trucks and trailers.

The position offers on-the-job education, a fast-paced environment, and potential bonuses. Eligible employees may receive health benefits, holidays, vacation, and paid sick days.