Customer Service & Equipment Specialist

U-Haul; Chippewa Falls (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Paid holidays, vacation, and sick days

Job summary

U-Haul is seeking a Customer Service Representative in Chippewa Falls, WI. You will be the face of our service and assist customers with rentals, equipment inspections, and returns, using U-Scan technology to manage inventory.

The role includes moving and hooking up trucks, answering questions, and participating in ongoing training through U-Haul University. We offer immediate start opportunities with paid interviews and bonuses, plus benefits such as health insurance, paid holidays, 401(k), and

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

U-Scan technology

Forklift operation

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Chippewa Falls, WI. You will be the face of our service and assist customers with rentals, equipment inspections, and returns, using U-Scan technology to manage inventory.

The role includes moving and hooking up trucks, answering questions, and participating in ongoing training through U-Haul University. We offer immediate start opportunities with paid interviews and bonuses, plus benefits such as health insurance, paid holidays, 401(k), and