Customer Service & Equipment Specialist

U-Haul; Charleston (SC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Two hands-on interviews paid

Hiring bonus $100

Cash bonus $300 after certification

Health insurance

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Dental & Vision Plans

Employee Assistance Program

Job summary

U-Haul in Charleston, SC is seeking a Customer Service Representative to be the face of our service, helping customers on their journeys by inspecting and maintaining equipment and using U-Scan tech to dispatch and return gear.

The role offers on-the-job education, immediate interviews, and bonuses like a $100 hiring bonus and a $300 certification bonus. You will join a supportive team with opportunities for advancement and benefits if eligible.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul in Charleston, SC is seeking a Customer Service Representative to be the face of our service, helping customers on their journeys by inspecting and maintaining equipment and using U-Scan tech to dispatch and return gear.

The role offers on-the-job education, immediate interviews, and bonuses like a $100 hiring bonus and a $300 certification bonus. You will join a supportive team with opportunities for advancement and benefits if eligible.