Customer Service and Equipment Specialist (Bonus Eligible)

U-Haul; Waterville (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a friendly Customer Service Representative to be the face of our service, helping customers by inspecting and maintaining equipment and using U-Scan tech to dispatch rentals. You will be part of a supportive team focused on delivering exceptional service.

The position offers on-the-job education, a $100 hiring bonus, and a $300 cash bonus after certification through our program, plus benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to be the face of our service, helping customers by inspecting and maintaining equipment and using U-Scan tech to dispatch rentals. You will be part of a supportive team focused on delivering exceptional service.

The position offers on-the-job education, a $100 hiring bonus, and a $300 cash bonus after certification through our program, plus benefits and opportunities for growth.