Customer Service & Equipment Rental Specialist

U-Haul; Sandusky (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Life insurance MetLife discounts

Team-oriented environment

U-Haul University education

Job summary

U-Haul is seeking a Customer Service Representative in Sandusky, Ohio to assist customers with products and services and to manage rentals using U-Scan technology. You will move and hook up trucks, inspect equipment, and educate customers on offerings.

The role includes tasks such as preparing invoices, processing returns, and applying safety procedures. Certifications for propane and forklift may be offered after employment, with opportunities for growth.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Sandusky, Ohio to assist customers with products and services and to manage rentals using U-Scan technology. You will move and hook up trucks, inspect equipment, and educate customers on offerings.

The role includes tasks such as preparing invoices, processing returns, and applying safety procedures. Certifications for propane and forklift may be offered after employment, with opportunities for growth.