Customer Service Engineer 3 - San Antonio, TX

Siemens Healthineers; San Antonio (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Customer Service Engineer to join their team in San Antonio. This role offers the opportunity to work with cutting-edge MR and CT imaging equipment, providing essential service and support to healthcare providers. The ideal candidate will have a strong background in medical imaging, excellent customer relationship skills, and the ability to thrive in a dynamic environment. With flexible shifts and opportunities for career growth, this position is perfect for those looking to make a significant impact in the healthcare field.

Qualifications

• 5+ years of experience as a medical technologist or field service engineer.
• Proficiency in servicing MR & CT imaging equipment.

Responsibilities

• Install and maintain Siemens imaging equipment at customer sites.
• Support MR/CT modalities and represent Siemens to customers.

Skills

Medical Imaging Equipment Maintenance

Customer Relationship Management

Electronics Proficiency

PC Skills (MS Windows & Office 365)

Education

High School Diploma

Technical Degree

Tools

Service Tools and Test Equipment

Job description

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Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to grow personally and professionally.

Our Global Team

We are a team of more than 72,000 highly dedicated employees across more than 70 countries, pushing the boundaries of healthcare to improve lives worldwide. Our portfolio includes diagnostics, image-guided therapy, and cancer care, crucial for clinical decision-making and treatment.

Our Culture

We embrace a culture of inclusivity, unleashing the potential of every individual, and sparking ideas that lead to positive impact and success.

Performs technical, mainly pre-defined tasks for service delivery on customer equipment.

Service Area

• San Antonio, TX

Shift Requirements

• Mo-FR 2nd shift, 1-10pm after onboarding/training

Responsibilities

This role suits an ambitious professional seeking career growth. Responsibilities include:

• Servicing MR & CT Imaging Equipment in San Antonio, TX. Level may vary based on experience.
• Installing, servicing, maintaining Siemens imaging equipment at customer sites.
• Representing Siemens to customers.
• Supporting MR/CT modalities, with potential cross-training into other modalities.
• Working flexible shifts, including overtime and on-call rotations.
• Reporting to the Regional Service Manager.

Ideal Candidate Profile

If you are familiar with the following and want to develop your career:

• Experience with service, preventive maintenance, and modifications on medical imaging equipment.
• Previous experience with MR/CT equipment.
• Ability to build and maintain customer relationships.
• Strong electronics background and proficiency with service tools.
• Proficient in PC skills (MS Windows & Office 365).

Minimum Skills and Qualifications

• High school diploma; technical degree preferred.
• Tools and test equipment proficiency.
• Experience as a medical technologist or field service engineer (5+ years).
• Valid driver’s license and good driving record.
• Physical ability to lift 50 lbs regularly and perform related physical tasks.

EEO and Legal Notices

Siemens Healthineers is an Equal Opportunity Employer. We encourage diversity and provide reasonable accommodations for persons with disabilities. For more information, see the detailed legal notices in the original description.