Customer Service Endpoint Security SDM

Amazon; Seattle (WA); On-site; USD 185,000 - 250,000; Full time

Job summary

Amazon is seeking a Software Development Manager for the Endpoint Security Team in Seattle, WA. You will build, test, and deploy security solutions that underpin how Customer Service Associates interact with customers every day.

You will work across the full stack—from firmware to cloud-scale data processing—handling billions of records in AWS while upholding Amazon's security standards. You will collaborate across teams to raise the security bar and enable secure customer experiences.

Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years leading multi-tier web services
• 3+ years of software engineer experience
• 1+ years leading SDLC for software
• 1+ years of Java/C#/C++ experience
• 1+ years of service-oriented architecture
• 1+ years of distributed programming
• Bachelor's degree in CS/Engineering or related field
• Knowledge of full software/hardware/networks development lifecycle

Responsibilities

• Manage a two-pizza team of engineers and foster innovation
• Define strategic investments to deliver more value to customers
• Participate in long-term planning and cross-team collaboration to secure Customer Service endpoints

Skills

Engineering leadership

Distributed systems

Java/C#/C++

SOA / microservices

People management

Bachelor's degree in CS/Engineering

Full SDLC

Communication with leadership

Education

Bachelor's degree in Computer Science or Engineering

Job description

Amazon is seeking a Software Development Manager for the Endpoint Security Team in Seattle, WA. You will build, test, and deploy security solutions that underpin how Customer Service Associates interact with customers every day.

You will work across the full stack—from firmware to cloud-scale data processing—handling billions of records in AWS while upholding Amazon's security standards. You will collaborate across teams to raise the security bar and enable secure customer experiences.