Customer Service/Dispatcher/Inside Sales

Mr. Handyman serving Palm Harbor, Clearwater and Largo; Tarpon Springs (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

PTO

Job summary

Mr. Handyman is seeking a friendly, organized Customer Service Representative for its fast-paced office in Florida. The role emphasizes extensive customer interaction on the phone, computer usage, and handling multiple office priorities to ensure customer satisfaction and seamless project flow.

The position offers competitive wages and opportunities for growth within a expanding local franchise network. Prior home service or construction exposure is a plus, with Service Titan experience

Qualifications

• Be punctual and reliable in a fast-paced office environment.
• Be highly organized and detail-oriented to manage multiple priorities.
• Friendly and effective on-phone communication with customers.

Responsibilities

• Front office work with extensive customer interaction on the phone.
• Use computers and paperwork to manage orders and scheduling.
• Support sales activities and maintain customer satisfaction.

Skills

Be punctual

Organized

Friendly on phone

Self-starter

Construction experience a plus

Service Titan Experience a plus

Tools

Office

Excel

QuickBooks

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off

We are seeking a friendly and outgoing business professional for our very fast‑paced office environment. This position is designed for someone with home service industry experience to join our team and to begin a lasting, upwardly‑mobile career with a stable and growing company.

This is front office work that requires extensive customer interaction on the phone, and we strive for 100% customer satisfaction. This position involves extensive use of computers, paperwork, some sales, and juggling multiple office priorities.

We are a local General Contractor, with a focus on "smaller" projects in the range of a few hours to a few weeks. We are experiencing an unprecedented demand for our services, which means a full‑time position with competitive wages. We’re looking for Customer Service Reps with experience. Due to substantial customer contact, a clear voice with strong communication skills is a requirement.

At Mr. Handyman, we do quality work in nice homes and need experienced, motivated and organized staff who can work directly with customers to successfully complete current projects and open doors to future projects. Accordingly, excellent customer communication and independent work skills are also required. You must:

What we offer

• Competitive wages
• Bonus and incentives
• 401K
• Medical and Dental
• Paid holidays
• PTO
• Friendly team working environment

Skills/Requirements

• Be punctual
• Be highly organized and detail‑oriented
• Be able to be friendly at all times on the phone
• Computer experience with Office, Excel, and QuickBooks
• Must be a self‑starter
• Experience in the construction field is a plus
• Service Titan Experience is a plus

Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently‑owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.