Customer Service & Dispatch Coordinator

Nordica Warehouses Inc.; Sioux Falls (SD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

PTO after 90 days

Job summary

Nordica Warehouses Inc. – Downtown, Sioux Falls, SD 57104, is seeking a Customer Service Representative to support orders and shipments. Salary is $17.00–$18.00 per hour, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. Benefits include health insurance and PTO after 90 days.

You will work directly with customers and drivers to process orders, maintain inventory records, and ensure timely shipments while learning diverse operations.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to multi-task in a fast-paced environment.
• Willingness to learn inventory and warehouse systems.
• Excellent attention to detail and accuracy in documentation.
• Solid problem-solving and organizational abilities.
• Good attendance record is important.

Responsibilities

• Respond to customer orders and inquiries via phone and email promptly and professionally.
• Process orders according to customer specifications.
• Perform accurate data entry and maintain customer inventory records.
• Communicate daily with customers, drivers, and warehouse operators.
• Coordinate with floor operations to ensure orders are pulled on time.
• Schedule dock appointments efficiently and prioritize tasks.

Skills

Communication skills

Multitasking

Problem solving

Attention to detail

Customer service mindset

Attendance

Tools

Microsoft Word

Excel

Email

Job description

Nordica Warehouses Inc. – Downtown, Sioux Falls, SD 57104, is seeking a Customer Service Representative to support orders and shipments. Salary is $17.00–$18.00 per hour, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. Benefits include health insurance and PTO after 90 days.

You will work directly with customers and drivers to process orders, maintain inventory records, and ensure timely shipments while learning diverse operations.