Customer Service Development Associate — Growth Path + Hybrid

Brother USA; Memphis (TN); Hybrid; USD 29,952 - 36,608; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) retirement savings plan

Educational assistance program

Job summary

Brother USA in Memphis, TN is seeking candidates for its Customer Service Development Program, a full-time role designed to build a career in customer service. The program offers clear advancements and robust training, preparing you for essential customer interactions.

As a Customer Service Development Associate, you will shadow team members while developing expertise in Brother’s products. Benefits include health insurance, 401(k) matching, and an educational assistance program.

Qualifications

• Experience in any role that involves direct customer or client interaction.
• Passionate about solving problems and making customers feel heard.
• Comfortable using a variety of systems and quick learner of new technologies.
• Strong desire to learn and grow; curiosity and drive are key.

Responsibilities

• Learn about products and customer-centric approach by shadowing team members.
• Gain experience using chat, email, and customer-service platforms.
• Take on more responsibilities in customer interactions and support.

Skills

Customer-focused

Tech savvy

Eager to learn

Adapts to change quickly

Job description

Brother USA in Memphis, TN is seeking candidates for its Customer Service Development Program, a full-time role designed to build a career in customer service. The program offers clear advancements and robust training, preparing you for essential customer interactions.

As a Customer Service Development Associate, you will shadow team members while developing expertise in Brother’s products. Benefits include health insurance, 401(k) matching, and an educational assistance program.